This store is run by a small business owner (Hi!) so when a return happens it can really hurt my business which is why I have a zero returns policy. If you suspect you might not like something, test it. I am working hard to get samples of as many products as possible into the store. Don't see a trial size or sample for sale? Ask! I want you happy, but people can be abusive of returns so please just reach out at csolyn@yourskinfitnessexpert.com and let me know about your questions. The beauty of shopping with a small business is that we 100% care about the relationship we have with you.
Let's get that sorted! Customer care is the most important thing to me after maybe my cats (love you forever Fritz!). My policy is, be honest and kind with me and I'll be so right back to you. Is some feels not right please let me know. We'll get that sorted out for you.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.